Returns Policy

At OvernightParts, we are committed to ensuring customer satisfaction with every purchase. Our Returns Policy is designed to provide clarity and transparency while maintaining fairness to all parties. Please read the details carefully before initiating a return.

Eligibility for Returns

  1. We accept returns within 30 days from the date of receipt of your order, provided that proof of purchase is supplied. Proof of purchase may include the original receipt, order confirmation email, or transaction ID.

  2. Custom Products, including personalized clothing and automotive parts created to the customer's specifications, are not eligible for returns or refunds unless a manufacturing defect is identified. By placing an order for Custom Products, you acknowledge and accept this policy.

  3. Returns are applicable to both domestic and international orders under the same terms and conditions.

Return Process

  1. To initiate a return, please contact our customer service team at info@overnight.parts with the following information:

    • Your full name and contact details

    • Order number

    • Reason for the return

    • Proof of purchase

  2. Upon approval of your return request, we will provide you with detailed instructions on how to proceed, including the return address.

  3. Please note that all return shipping costs are the responsibility of the buyer. We recommend using a trackable shipping service to ensure the safe return of the item. OvernightParts is not responsible for lost or damaged return shipments.

Refunds

  1. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are typically processed within 5-7 business days of receipt of the return.

  2. Approved refunds will be issued in full to the original payment method. Please allow additional time for the refund to appear on your account, depending on your bank or payment provider.

  3. Shipping costs associated with the original purchase are non-refundable.

Quality Assurance

  1. While Custom Products and automotive parts are non-returnable, we make every effort to ensure they meet the highest quality standards and are manufactured to the customer's exact specifications.

  2. If you believe a Custom Product or part has a manufacturing defect, please contact us at info@overnight.parts within 7 days of receipt to discuss resolution options, including potential replacement or repair.

Legal Disclaimer

  1. This Returns Policy is governed by and construed in accordance with Irish law. Any disputes arising from this policy shall be resolved under the jurisdiction of the courts of Ireland.

  2. For international customers, this policy remains subject to the same governing law, although local consumer protection regulations may apply in certain cases.

  3. OvernightParts reserves the right to amend this policy at any time without prior notice. The version of the policy in effect at the time of purchase shall apply to any returns or refunds.

For further assistance or inquiries, please do not hesitate to contact us at info@overnight.parts. We appreciate your understanding and cooperation in adhering to our Returns Policy.